One Small Way GenWatch3® Can Help You Control Your System Capacity

If you have been reading this blog month after month you have probably noticed I cover a range of GenWatch3® topics and don’t focus solely on our most popular enhancements like Location Services.  As a matter of fact, one major reason I created GenInform was to showcase the “less flashy” elements of the software that tend to get overlooked.  The blog has become a platform to build awareness, not only of new functionality but also to inform (ha get it!) Radio System Managers what they already have access to, but weren’t aware it existed or knew they needed it to manage their radio system.  

GenWatch has been around for some time, so it’s not unfathomable adopting everything it has to offer could be challenging.  But, I guess in some way that’s the beauty of the software…you never stop learning how the tool can be of service to you and your team.  Plus we like to keep you on your toes with little hidden gems…kidding, we are more transparent than that!

Speaking of transparency, it’s no secret we have put much of our recent R&D into iVISTA, the browser-delivered part of GenWatch.  However, there are times when it makes sense to add functionality to the Desktop Application.  And…based on some of the conversations I have had with customers, I hope that news puts them at ease.  The modules they have grown to love and rely on are not going anywhere anytime soon.  With that let me introduce you to one of those “little Desktop Application gems”…the “TDMA/FDMA Access Type”!

I am going to make the assumption most of you are already familiar with what TDMA and FDMA are and their differences.  While I know enough to be dangerous, I am not going to willingly embarrass myself with this crowd who could teach me a thing or two.  I will say with confidence, however, that maintaining optimal system capacity, e.g. limited “busies”, is a top concern to Radio System Managers.  Therefore combining what we know about TDMA and FDMA radios and wanting more control over channel availability, explains why being able to quickly identify radios by their Access Type (TDMA/FDMA, FDMA only, TDMA only) is so critical.  Because, if I spent the time and cost to upgrade my radio system in part to make it more spectrally efficient, the last thing I would want is for an FDMA user or some other casual lurker, as examples, to affiliate to one of my sites or talkgroups only to drag down overall capacity and increase the probability of “busies”.

GenWatch3 Affiliation ScreenWe have a remedy for that…with GenWatch3 software version 2.16.15 and higher, Radio System Managers will be able to view, via the Affiliations Display (screen shot on the right), whether radios connected to the system are TDMA/FDMA, FDMA only, TDMA only, or Unknown.  Also, via the Alias Module, those same Administrators can run a report that will include any of those Access Types.

So a common scenario might be, you notice “busies” at a particular site or the presence of an FDMA call within the Channel Module, because it takes up the entire channel.  You then look at the Affiliations Display to find out who the FDMA radios belong to, as well as what site and talkgroup they are currently affiliated to.  Perhaps you’ve been looking for justification to upgrade your FDMA radios as a way to double your capacity, so you run a report within the Alias Module to obtain a list.  With that request underway and to help you manage capacity going forward, you set up a trigger within the Trigger Module (coming soon) to notify you if any FDMA radios show up again….BOOM!

Another way in which GenWatch acts on your behalf to provide you actionable information.  Not to mention, this is a FREE “add on” my friends, well with a current Service Agreement of course.  If you have considered a GenWatch3 software upgrade now may be the time to do it so you can take advantage of this and our other recently launched features; our new Reporting Platform and AerisWeather Layer

I told you there was always something new to learn!  🙂

Until next time…one day or day one, you decide!