Two-way radios are expensive! They also, much like computers, contain critical software that if hacked could disrupt emergency communications and potentially endanger lives. Therefore, as a Radio System Manager you can’t, literally and figuratively, afford to lose or misplace radios.
But…sometimes these situations happen. The key is how quickly you can track down the source of the missing radio and take action. Genesis’ Subscriber Access Module (SAM) is your tool to answer your who, what, when, where, and why questions regarding your fleet in order to consistently protect valuable airtime, control cost, and reduce the risk that an “unwanted someone” may impede an ongoing event or incident.
What do companies like Equifax, Marriott, and Solarwinds have in common? They all have, unfortunately, fallen victim to significant breaches to their network security. In each incident, hackers were able to obtain personal customer information or steal valuable business intellectual property. Millions of people were affected by these breaches…can you imagine the major domino effect that ensued as a result?
I recently read that although the total number of “reported” security breaches decreased in 2020 from the prior year, the total volume of records impacted increased by 141%. 141%! Now that’s a concerning statistic. It’s a great reminder to be mindful of the information shared virtually; especially for those like me who often take the power of the internet for granted. Might be time to change my Amazon password!
With Cyber Security increasingly becoming a mainstream topic, I felt it was the perfect time to discuss how Genesis’ Software Developers are working “behind the scenes” to ensure our solutions receive your IT Department’s stamp of approval.
Hey All…CONGRATS, WE MADE IT TO 2021! It’s so nice to turn the page and look toward the possibilities this upcoming year has to offer. The end of this long tunnel is near my friends. That aside, I do hope you all had a very happy, relaxing, and healthy holiday season. It’s now time to get back to business and what better way to do so than to launch a new year with new Genesis stuff!
In the spirit of providing “information” to help Radio System Managers manage and quickly react to impacts on system performance, with our latest 2.17 release, we have added a new (self-described) “weather and more” layer from AerisWeather to both the GenWatch3® and GW3-TRBO® iVISTA browser delivered software.
The AerisWeather Mapping Platform allows GenWatch and GW3-TRBO users the ability to now view Weather Radar, active Wildfires, Wind Gusts, Hurricanes with Forecast Cones, and Road Conditions, to name a small few, while they are monitoring their radio traffic.
Here are a couple of likely scenarios where this feature could come in handy:
We’ve all had to rethink how we do business this year as it relates to how we interacted with our co-workers and stakeholders as well as how we were going to accomplish the goals we set out to achieve. If you choose to look at the positive side of 2020, it has been an opportunity to think outside of the box, to organize, streamline, and to improve. As a Genesis customer, we want you to feel encouraged that our team really turned our lemons into lemonade all in the spirit of providing you with better information and “know-how” to get the most out of your existing, and future, GenWatch3® or GW3-TRBO® solutions. So, if you will indulge me, this week’s blog is going to highlight all that we have done and that you can take advantage of now as we close things out and plan for 2021.
Sort of feels like a Performance Management Review…but hey you should be reassessing our performance anyway:)
Is it safe to assume many of us wouldn’t have guessed we’d still be dealing with the repercussions of COVID nine months later? I believe this is the third or fourth time I have written something around it in this blog. And to think of the impact this virus has had on pretty much everything including businesses both small and large and across every industry…it’s unreal. I live in Chicago and we have had several long-standing bars and restaurants go under as a result. Places like Lawry’s The Prime Rib which opened 46 years ago and is expected to permanently close at the end of 2020. Or, Southport Lanes whose building was built in 1900, turned into a bowling alley in 1918 and added a speakeasy in 1922. The list goes on. These were staples in my city that are, or soon will be, no longer.
While many working in Government or Public Safety will likely not have to worry about a shutdown, I have heard from several of those that are Genesis customers that their previously planned 2020 projects have either been put on hold or worse, are off the table altogether as funding has either been suspended or reallocated. It’s, for this reason, I thought I would revisit the Genesis Grant Assistance Program (GAP) we introduced on May 1st of this year. My hope is by doing so customers who are interested in any of our Genesis products may have a shot at resurrecting the opportunity to take advantage of what our software offers to Radio System Managers or Dispatch Operators, for example, because they were able to secure the funding they needed.