The COVID-19 Pandemic has created uncertainty across all businesses; Government related or otherwise. Most of those organizations are rethinking their internal processes, workforce responsibilities, and budgets; especially how those budgets are being spent. It’s what’s being referred to as the “next normal” where scrutiny is placed on what is truly “needed” vs “wanted”.
Life at Genesis is no exception. Our team has started to really think not only about the way we do business but just as important how GenWatch3® ATIA can continue to add value to our customers in this unprecedented time. And by “value” I mean taking into consideration the challenges described above and matching them up with elements of the software that may actually offer some relief.
Some quick examples include our Trigger Module which notifies System Owners when important metrics with the radio system change. If that same System Owner was asked to take on another more pressing project, they would still be able to keep tabs on their network. Or for those that are working from home, because iVISTA is browser-delivered, they can still log in and view their live radio activity and performance, as well as run reports. Where budgets are concerned, both Trigger and iVISTA are part of the base GenWatch software so there wouldn’t be an added cost. The same could be said for adding a Member Agency. GenWatch has the ability to filter the data it collects from an ASTRO® 25 system and distribute it to any Agency at no additional cost or something minimal. It all depends on the permissions granted by the System Owner and the requirements of that Agency. Let’s dive a little more into some of those Member Agency options.
Since MOTOTRBO launched way back in 2007ish (if memory serves), the Commercial Industry saw both the IT and RF worlds start to intersect. Fast forward to 2020 and this collaboration has become a new reality and major differentiator between a business relationship seen as successful and “not as successful”. Each group brings its own set of knowledge and strengths to the table all of which are critical in deploying a well functioning and secure radio system.
But, this “meeting of the minds” is more than just system design, network mapping, and radio configuration, it’s the ongoing management and support that truly connects these teams. And there is no better way to address this collective need than adding Genesis’ GW3-TRBO® alongside Motorola’s MOTOTRBO® Capacity Max. It’s like fine wine and a good steak. Sure the steak would taste great on its own, but when paired with a good Cabernet the whole meal, heck the experience is elevated!
Or a “non-analogous” way to think about it…GW3-TRBO helps bridge the gap between RF and IT (aka the End User) from a total system management perspective.
It probably goes without saying, but whether you are a Motorola Channel Partner or an End User, you are concerned about doing more with less, ensuring the integration of the radio system is seamless and adheres to any required processes, and the communication and data being shared is secure and not a threat to the overall network. (I am sure there are other common “must-haves” but they are escaping me at the moment.) When it comes to system management and support, however, the expectations or roles of either party do differ slightly and it’s in this arena where GW3-TRBO shines. Remember…it’s a bridge:)
It’s so important to step away from work occasionally to reset and gain a renewed perspective on your day-to-day. Hopefully, many of you have been able to escape or are planning to take that much-needed and deserved vacation. Haven’t taken mine yet, but it’s still been good to break from the blog for a bit. That said, I am back at it and happy to connect with all of you again!
Lately, we have gotten quite a bit of interest in our GenWatch3® Location Services Enhancement. So I thought why not jump right in and share what about, specifically, the software has customers talking; which by the way is more than just its functionality. It’s the “behind the scenes” elements that truly sets the solution apart. Before I get into those details, a little bit about the enhancement for those that are being introduced to the software for the first time.
GenWatch Location Services is an extension of GenWatch ATIA; which must be deployed first or at the same time. The GenWatch software connects to the Motorola Intelligent Middleware (IMW), which in turn communicates with GPS capable and enabled subscribers (or radios) to pull their location data. The location details received by the IMW, such as a subscriber’s lat-long coordinates, are plotted on the iVISTA map; the browser-delivered part of GenWatch. From there, Radio System Managers can identify where a radio was at its last reported location, what site and talkgroup it was and is on; even where it has been over a set period of time. All critical information to know in the event of an emergency or for general accountability.
But it’s for the following reasons that our solution seems to be advantageous to some: